CitiMortgage Reviews and Ratings - Read them on SmartHippo

They mislead you and con you into signing up with them

I'm a current Citimortgage customer and recently went to refinance with them, since my current interest rate is 7.375%. They seemed nice and professional at first, but I hesitated to trust them -- ultimately, they're just looking for money. Anyways, they se…

by tdlsales 3 days ago | 0 Comments »

loan modification

Loan modification being drug out since Jan 1, 2010. They have a 9.03% loan, which was good at that time, but now they refuse to lower our interest rate so we can afford out payments. We are both totally disabled, and my husband is 100% service connected d…

by armyvet 23 days ago | 1 Comment »

Home modification dragging out.

Due to loss of income and very serious health problems with my husband (terminal cancer) and me (severe fibromyalgia, sleep disorder) and now breast surgery that will be just short of a total mastectomy. We have been waiting since March 2010 on our loan mo…

by armyvet 23 days ago | 0 Comments »

DO NOT GIVE CITI MORTGATE YOUR BUSINESS, Read below.

School tax screw up followed by abismal customer service. Citi did not pay the tax ontime resulting in returned checks and penilty charges. Citi took so long to investigate this issue before sending out the revised amount that more charges had been adde…

by simonbath 6 months ago | 1 Comment »

Propert Damage Check

Must send in insurance check if over 10,ooo.00 and wait so far a month to get funds dipersed and still no check. they lose paper work & lie about when the check will be mailed.

by zippity318 10 months ago | 0 Comments »

CitiMortgage the worst mortgage never go with them.

My mortgage was with CitiMortgage, I paid off my load on 7/13/09 and I received letter from CitiMortgage saying that my loan has been paid off and I will recieve the escrow in few days. After waiting 2 months I contacted them to see what happend to my escro…

by mmkamal 11 months ago | 1 Comment »

citimortgage ripoff

Dont do business with Citimortgage. My wife and I wanted to refinance our home. I thought we would give our current mortgage company a chance first. I have been the perfect customer, I have never been late on any payments, we have a substantial amount of eq…

by michael about 1 year ago | 0 Comments »

Abystmal Customer Service

NEVER a response to questions or concerns; ALWAYS computer-generated communications that provide for no feedback. Questionable (illegal?) practices relating to assessment of fees and force-placement of insurance.

by bowiehouston about 1 year ago | 0 Comments »

Fair and Informative

I have just gotten a loan from Citimortgage I found the lender at their La Jolla/Golden Triangle bank to be very knowledgeable. I felt informed and not rushed,at closing the notary who see's lots of loans even commented on how low the fees are at Citimortga…

by HollytreeSD about 1 year ago | 0 Comments »

mortgage rate seem fair

i have had citi mortage for 12 year and only had one problem which my financial provider correct for me. i have rated them as [very good overall]

by jburnett over 2 years ago | 0 Comments »

Helpful and Understanding

We had encountered some health problems and fell 2 months behind in our mortgage. When I called them they were very helpful and understanding. They immediately helped us come up a payment plan that suited us temporarily so that we would not lose the our hom…

by jstmyers over 2 years ago | 0 Comments »

All I can say it was fast and painless excellent working with Leslie

Citi Bank Mortgage Leslie was excellent she was there for us on everything helped us through some problems. Also we did everything from Arizona. i highly recommend Leslie at Citi Bank Mortgage here in El Paso off of Escondino Dr

by donnak over 2 years ago | 0 Comments »

CitiMortgage Mortgage Reviews

Recent Reviews Review this lender