(9 reviews)
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School tax screw up followed by abismal customer service. Citi did not pay the tax ontime resulting in returned checks and penilty charges. Citi took so long to investigate this issue before sending out the revised amount that more charges had been adde…
Must send in insurance check if over 10,ooo.00 and wait so far a month to get funds dipersed and still no check. they lose paper work & lie about when the check will be mailed.
My mortgage was with CitiMortgage, I paid off my load on 7/13/09 and I received letter from CitiMortgage saying that my loan has been paid off and I will recieve the escrow in few days. After waiting 2 months I contacted them to see what happend to my escro…
Dont do business with Citimortgage. My wife and I wanted to refinance our home. I thought we would give our current mortgage company a chance first. I have been the perfect customer, I have never been late on any payments, we have a substantial amount of eq…
NEVER a response to questions or concerns; ALWAYS computer-generated communications that provide for no feedback. Questionable (illegal?) practices relating to assessment of fees and force-placement of insurance.
I have just gotten a loan from Citimortgage I found the lender at their La Jolla/Golden Triangle bank to be very knowledgeable. I felt informed and not rushed,at closing the notary who see's lots of loans even commented on how low the fees are at Citimortga…
i have had citi mortage for 12 year and only had one problem which my financial provider correct for me. i have rated them as [very good overall]
We had encountered some health problems and fell 2 months behind in our mortgage. When I called them they were very helpful and understanding. They immediately helped us come up a payment plan that suited us temporarily so that we would not lose the our hom…
Citi Bank Mortgage Leslie was excellent she was there for us on everything helped us through some problems. Also we did everything from Arizona. i highly recommend Leslie at Citi Bank Mortgage here in El Paso off of Escondino Dr